Jenkins understands how important saving your valuables and prized possessions can be. Our specially trained team of restorers will treat your damaged items with the same care and respect that we expect you would.
Jenkins follows strict procedures that ensure our processes and personnel work above and beyond the standard of care in the industry. From evaluating your personal property on site for the best chance at restoring them to a pre-loss condition, to inventory controls, transportation, state of the art cleaning processes, climate controlled storage, to returning your items in a safe and professional manner.
Restoring property and lives… that’s what Jenkins is all about.
Step 1 – Evaluation – Recovering what can be saved
Each loss site is visited by one of our trained and certified contents specialists who evaluates whether contents can be managed on site in less severe situations, or removed from the site and brought to our state of the art facility for more involved cleaning or to effect building repairs. Our staff make determinations on whether or not items can be restored, perform a detailed inventory that includes digitally capturing the items via photographs, notations, and numeric or bar coding to track your items the entire way through the process.
Step 2 – Inventory and Packout
After all the items have been evaluated they are then professionally packed or wrapped in order to load onto our moving vans for secure and efficient transport. Packing may require some items to be pre-treated or fast-track identified since certain conditions may exist that will cause irreparable damage if not handled immediately.
Step 3 – Sorting and Cleaning
Since items vary so greatly in materials and design, a variety of cleaning methods may be utilized to return your property to a pre-loss condition. Specialty items or high value items may require specialized handling. These specialized cleaning methods include:
- High pressure Air-washing
- Down-draft bulk soil removal
- Specialized cleaning chemicals
- Ozone/deodorization treatments
- Specialized decontamination chamber
Step 4 – Re-inventory and Storage
Many times, the building repair will take several weeks to several months to complete. Jenkins will temporarily store your recovered items in our secure and conditioned warehouse utilizing specialty storage vaults and pallets until you are ready for re-delivery.
Step 5 – Re-delivery
Once building repairs are completed we will return your items to you. Jenkins will transport Items, and place in the rooms they were taken from. Furnishings will be reset in their original location. In many cases, insurance will allow for unboxing and we can provide this service as well if requested.
Please allow us up to 2 weeks’ notice to schedule your re-delivery.